Patients at Fides eye care hospital have rights that are protected by medical ethics, legal regulations, and the hospital's own policies. These rights ensure that patients receive respectful, quality care and are treated with dignity and fairness throughout their treatment process.
These rights serve as a foundation for patient-centered care and empower patients to actively participate in their own healthcare decisions.
Patients have the right to be treated with respect, dignity, and compassion by all hospital staff, regardless of their condition or background.
Patients have the right to receive clear and understandable information about their diagnosis, treatment options, risks, benefits, and alternatives. They have the right to make informed decisions about their care, including the right to refuse treatment.
Patients have the right to privacy during examinations, consultations, and treatments. Medical information and records are kept confidential and only shared with authorized individuals involved in the patient's care.
Patients have the right to receive high-quality, evidence-based care that meets accepted medical standards. This includes access to skilled healthcare professionals, appropriate diagnostic tests, and effective treatments.
Patients have the right to receive care in a safe environment free from harm, negligence, or abuse.
Patients have the right to have their pain assessed and managed effectively.
Patients have the right to effective communication with their healthcare providers, including the right to ask questions, express concerns, and receive understandable explanations about their care.
Patients have the right to access their medical records and request copies of their health information. They also have the right to request amendments to their records if they believe there are inaccuracies.
Patients have the right to receive care that respects their cultural, religious, and personal beliefs.
Patients have the right to file complaints or grievances about their care and have them addressed promptly and fairly by hospital administration.
You have certain responsibilities to ensure the success of your treatment and contribute to a positive healthcare experience. Here are some key responsibilities you should uphold:
It's essential to provide accurate and complete information about your medical history, including past eye conditions, surgeries, medications, allergies, and any other relevant health details. This information helps your healthcare team make informed decisions about your care.
Follow the instructions and recommendations provided by your eye care professionals, including medication schedules, eye drop regimens, post-operative care protocols, and lifestyle modifications. Compliance with your treatment plan is crucial for achieving the best possible outcomes.
Don't hesitate to ask questions or seek clarification about your diagnosis, treatment options, procedures, and any concerns you may have. Your eye care team is there to address your inquiries and ensure you have a clear understanding of your condition and care plan.
Take an active role in your healthcare by participating in discussions about your treatment preferences, goals, and concerns. Engage in shared decision-making with your healthcare providers to collaboratively develop a care plan that aligns with your needs and values.
Attend all scheduled appointments for eye exams, consultations, follow-up visits, and treatments. Timely and regular visits are essential for monitoring your eye health, tracking progress, and adjusting your treatment plan as needed.
Inform your eye care team promptly about any changes or new symptoms you experience, such as vision changes, pain, discomfort, or side effects from medications. Early detection of changes allows for timely intervention and management of potential complications.
Take proactive steps to maintain your eye health and prevent eye conditions by following recommended practices, such as wearing protective eyewear, practicing good hygiene, maintaining a healthy diet, avoiding smoking, and protecting your eyes from UV radiation.
Treat hospital staff, including doctors, nurses, and support personnel, with respect, courtesy, and appreciation for their dedication to your care. Follow hospital policies and guidelines regarding visitor restrictions, infection control measures, and safety protocols.
Share feedback about your experience at the eye care hospital, including both positive aspects and areas for improvement. Constructive feedback helps hospitals enhance their services and ensures that future patients receive high-quality care.
Take responsibility for understanding your insurance coverage, co-payments, deductibles, and any financial obligations associated with your eye care services. Communicate openly with hospital billing departments to address any concerns or financial challenges.
By fulfilling these responsibilities, you actively contribute to your own well-being and support the efforts of your eye care team in providing safe, effective, and patient-centered care. Your partnership and commitment play a vital role in achieving positive outcomes and maintaining optimal eye health
